What Could Be the Cause of Brianã¢â‚¬â„¢s Behavior, and Where Would You Refer This Family for Help?
Family Human relationship Communication Line
1800 050 321
- Strengthening family relationships
- Helping families stay together
- Assisting families through separation
Monday to Friday 8am to 8pm local time
Sabbatum 10am to 4pm local time
Airtight Sundays and national public holidays
- What is the Family unit Human relationship Advice Line?
- Who can telephone call the Advice Line?
- What can I expect when I call?
- Referral to other services
- Do I have to give my name?
- Calls to the advice line are confidential
- How to call using the National Relay Service
- How to phone call from overseas
- Related links
- Next steps
What is the Family unit Relationship Communication Line?
The Family Relationship Advice Line is a national phone service that helps families affected past relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide help.
Who can call the Communication Line?
Anyone tin call the Advice Line nearly family relationships.
This includes parents, grandparents, children, young people, other family members or friends.
Other people who may exist offer advice or support to families tin too ring the Advice Line to go information.
What tin I await when I phone call?
When yous call the Family unit Relationship Advice Line you lot will be able to talk to someone who can help y'all work out what information, support and services you need.
This may include:
- information about services to help maintain salubrious relationships
- advice on family separation issues
- information nigh the family police arrangement
- guidance on developing workable parenting arrangements subsequently family unit separation
- communication about the touch of conflict on children
- telephone-based Family Dispute Resolution for people who need assistance resolving disputes over parenting arrangements
- referral to Family Human relationship Centres and other dispute resolution services, and
- referral to a range of other services to help with family relationship and separation issues.
Referral to other services
During a fourth dimension of family breakdown, many people are faced with a complex mix of emotional and applied matters.
The Family unit Human relationship Advice Line will help you sort through these issues and refer you to other services that tin help. This might include services from Centrelink, the Kid Support Agency, or a legal service. It might also include services that can assist with counselling and back up for yous or the children, or assistance with accommodation, mental health bug or drug and alcohol abuse problems.
The Family unit Human relationship Advice Line can also provide aid and referrals for families dealing with violence or child abuse issues.
Exercise I have to give my name?
You don't have to give your full name when y'all call. All the same, you lot will be asked for some general information, plus a few details to assist identify you if you call again. This means that you volition not have to repeat the aforementioned data each time yous ring.
If you prefer, you may elect not to provide whatever identifying data.
Calls to the advice line are confidential
If you contact the Family Relationship Communication Line, you are able to receive help anonymously. However, when you call, you lot will be asked for a few details to help place you if you call again.
This information is treated confidentially. Your family or friends will not be told that you take telephoned the advice line. Alternatively, you may choose not to provide whatever identifying information and be treated as a new caller side by side time you lot call.
How to call using the National Relay Service
Callers who are deaf or accept a hearing or speech impairment can call through the National Relay Service:
- textphone or modem users: phone 1800 555 677 so ask for 1800 050 321
- voice-only (speak and listen) users: phone 1800 555 727 then enquire for 1800 050 321
- computer or mobile phone users with a connection to the internet: go to http://world wide web.relayservice.com.au and select 'Make an net relay call now' then ask for 1800 050 321. That web site also details how to use instant messaging through MSN or AOL to make a call.
How to call from overseas
To call the Family unit Human relationship Advice Line from overseas, phone +61 7 3423 6878. The phone company you are using to make the call volition charge you for the toll of the call.
Case Study i
Susan has just told her husband Michael that she no longer thinks their marriage is working, and says she wants a divorce. They have two children, Tyler aged nine and Clara aged 12.
Michael doesn't know what to exercise, and so he googles 'divorce' and sees a link to the Family Relationship Advice Line. He calls 1800 050 321, and speaks to a Family unit Human relationship Advisor, who tells him nigh the separation process, parenting afterward separation, and services such as counselling and Family Dispute Resolution he tin use. The Family Human relationship Advice Line gives Michael the contact details for his local Family Relationship Centre.
Example Study 2
Adisa and her family unit came to Australia equally refugees. The state of war they lived through has left a mark on the whole family. Her husband has frequent nightmares. He is tired and irritable in the days subsequently the nightmares. Adisa is worried nigh her children, who say they feel different to the other kids at schoolhouse.
Adisa feels her family is falling apart and doesn't know what to do. She doesn't desire to talk to her friends about it, as the community might notice out that she and her married man are having troubles, and her husband might get upset.
She phones the Family Relationship Communication Line and finds out that she tin go assistance over the telephone without providing her total proper noun. She is referred to a counsellor, who explains that they will not contact Adisa's husband or tell her community leader almost the back up she receives.
Related links
Family mediation and dispute resolution
Family unit Relationship Centres
Observe Local Assistance
Next steps
Call the Family Relationship Advice Line on 1800 050 321.
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Source: https://www.familyrelationships.gov.au/talk-someone/advice-line
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